"Be Your Donor Day." Have you heard of it? It's not a traditional holiday and it gets little fanfare. However, this simple concept has big implications for your nonprofit. Think of "Be Your Donor Day" as a time to measure your donors' giving experience. From testing your donation system to tracking your back office process, you want to make sure every donor's experience is a great one. (read more)

Donor retention is key to a nonprofit's annual campaign and overall fundraising success. Yet many donors focus on getting new donors, rather than keeping the ones they have. So, how do you keep donors? By giving them what they want. And what do donors want? It's surprisingly simple. Do these few simple things, and you'll drive donor commitment, loyalty and retention - and raise more money. (read more)

All nonprofits need to create and keep a diverse revenue stream. And it all starts with your fundraising plan. (read more)

All stories are not the same. In fact, your stories should be different - very different - depending on your audience. Data may tell, but it's your stories that sell. Your grant proposals will include lots of data, but your direct appeals to individual donors won't. So what kinds of stories should you tell, especially in your year-end donor appeals? (read more)

Twitter recently increased the number of characters per tweet from 140 to 280. Just because you can say more, should you? The same question holds true for grants. If you're writing an online application and the response allows 300 words, do you need to use all 300 words? If it's a paper application, and you're allowed 5 pages, do you need to fill every page? And what about your donor appeals? What's the right length of the fundraising materials you write for your nonprofit? (read more)

Here are some simple truths: When you give someone a gift, you expect them to say "thank you." And when a donor makes a contribution to your nonprofit, you should always say thank you. In writing. It doesn't have to be handwritten. It could be a typed letter. Or even email. Whatever medium you choose, your "thank you" should have some basic elements. Follow these four simple steps and you'll take your thank you letters from average to All Star! (read more)

I'm sharing the most-read posts of the Let's Talk Nonprofit blog from the last decade. I re-read them all, and they're just as relevant today as when they were originally published. My goal was always to provide information that would help nonprofits grow and thrive. I'm grateful for all of the readers who made these posts so popular. Here's your top 10! (read more)

Whether your nonprofit operates on a calendar year or fiscal year, what happens in December is critically important to your annual fundraising success. Giving spikes at the end of the year and fully one-third of December's gifts occur on December 31. So, how can you raise more money in the last four weeks of the year? Here are 4 actions you can take now to raise more money in the next 4 weeks. (read more)

When it comes to fundraising, what do you need to know? First, abandon the idea of a single "annual appeal." Asking for money is no longer a once-a-year activity. In fact, donors expect you to ask more often (and they respond when you do!), so don't wait until this time next year to ask again. Second, the primary focus of your appeal should be to keep your current donors – not attract new ones. Lastly, here are 21 tips and tricks to a better appeal, every time. (read more)

Grant writing is a skill that you hone over time. And just like a good craftsman, you need a good set of tools if you want to do the job well. Maybe you have an APA style guide. If you're old school, you might even have Mr. Webster's work sitting nearby. When it comes to proofreading and review, I'll bet you're probably using your word processor's spell check and grammar check features. And that's good. But there's more. (read more)

Today is April Fools' Day, but this is no joke. Every member of your board CAN be an effective fundraiser. And when every board member is involved in fundraising, you will raise more money for your nonprofit. I recently facilitated a half-day fundraising training for a nonprofit board. At one point, a board member had that "aha!" moment and announced gleefully, "I can do that!" And she can. Every board member can. Read on and learn how to get your board "on board" with fundraising. (read more)

If you're a football fan, then you know that the Big Game is the Super Bowl, and vice versa. This clever wordplay works with this audience. However, you and your nonprofit should be careful. Ambiguous words and vague concepts can confuse your audience. Every time you communicate with your supporters, you want to be clear about what you do...and exactly how you want them to help your cause. (read more)

We're taught as children that you always say "thank you" for a gift. Children may be able to get away with a verbal thank you or template-like letters. But your nonprofit can't. If my 10-year-old niece were a nonprofit, you can bet that I'd support her cause. Here are 3 reasons why. Apply these lessons when writing your next thank you to a donor, and you be taking a step towards getting your next gift. (read more)

Giving Tuesday is a day that encourages us to give to charity. And it's particularly timely since 'tis the season...the end-of-year fundraising season, that is. And, in order to get people to give, you need to ask. It's as simple as that. Here are some tips for reaching out by direct mail and by email, and also tips to getting your website ready to receive online donations. (read more)

The U.S. Navy is credited with creating the "KISS Principle." The acronym stands for "Keep It Simple, Stupid." You should apply the KISS Principle to your nonprofit's writing. Whether you're writing a grant proposal, a direct appeal or website content, you want to write so your audience will understand...and be inspired to take action. (read more)

You have to love a book that's titled "All I Really Need To Know I Learned In Kindergarten." That got me thinking about the simple fundraising truths that I learned early on in my fundraising career. Things that still guide me every day, in every word I write for nonprofits. This post shares 5 of the best pieces of fundraising copywriting advice you'll ever get, from some of the most respected names in the sector. (read more)

What do fly fishing and fundraising have in common? More than you think! To be successful - whether fishing or raising money - it helps to follow the AIDA formula. Even if you have no interest in fishing, this post will tell you why you want to get Attention, keep Interest, build Desire, and drive Action. Follow the formula and you'll get the results you want from your donors. (read more)

Chances are, so__ething is missing from your f_undraising appeals. Here's a formula: simply combine 'you' copy, 'me' copy, and 'it' copy with two envelopes, and you're on your way to a winning appeal. This post explores those three types of copy and the two envelopes you need, using a real-life example from my mailbox. (read more)

Just like April showers bring May flowers, May brings a host of Spring Giving Days. These fundraising events are popping up all over. And it's not surprising, given the success of #GivingTuesday. These events are designed to drive donations, crowdfunding-style. Not only do your donations help other nonprofits, your gifts can actually help you understand and improve your own fundraising efforts. (read more)

If you work for a nonprofit, and you're involved with fundraising, chances are someone has said, "What about Bill Gates? He has a lot of money." He does, and he's very generous when it comes to giving it away. But that doesn't mean he'll support your nonprofit. Here's what you need to know before you approach someone like Bill Gates (or another major donor) for a grant or an outright gift. (read more)

When you think about grammar, you probably think about subject-verb agreement, correct comma usage, and such. The problem is good grammar doesn't make for very good fundraising writing. Of course, there are still rules and best practices that fundraising writers should follow. But other rules were made to be broken. This post addresses the latter. (read more)

All donors are not created equal. You might think that how much they give is what makes them different. But it's really how they give - their motivation - that's more telling. For instance, are the type that likes to attend events, and who love to buy auction items? Or are they truly invested in making the world a better place? This post will explore 4 types of donors and tell you which 2 your nonprofit needs in order to survive and even thrive. (read more)

They say hindsight is 20/20. So, what does your nonprofit's 2020 data tell you? There are lots of ways to measure success beyond the bottom line. This post explores some of those metrics. The list here isn't exhaustive. But it will get you thinking beyond the bottom line - dollars raised. Looking back at your fundraising successes (or missteps) can help you plan ahead for a bright new year. (read more)

In case you missed a post (or just want to re-read a favorite), here are the top 5 nonprofit newsletter articles from 2020. Rankings are based on email open rates and social shares. (read more)

It happens every December. A lot of people will be out of the office. In fact, many nonprofits are closed the last three days of the year. Yet those are some of the busiest giving days of the year! Just because you're taking time off doesn't mean you should stop fundraising. This post offers a copy-and-paste message that will make it easy for your donor to give to your nonprofit in December, even when you're not there to help. (read more)

Make no mistake. Fundraising will look different this year. For the first time since 2008, people are beginning to talk about stopping their giving. Why? Because they feel financially insecure. Some will stop their giving - but they don't want to. Others will give to causes that they see as especially important or relevant now. Bottom line: there's a "new hierarchy" of giving. These are the four types of charities donors may support this year. (read more)

Make no mistake. Fundraising will look different this year. For the first time since 2008, people are beginning to talk about stopping their giving. Why? Because they feel financially insecure. Some will stop their giving - but they don't want to. Others will give to causes that they see as especially important or relevant now. Bottom line: there's a "new hierarchy" of giving. These are the four types of charities donors may support this year. (read more)

There's no doubt that 2020 will go down as one of the most remarkable years in our history. A global pandemic. Record unemployment. A pivotal election. And now, the aftermath of a hurricane along with raging wildfires. You might think it's a perfect storm - that rare combination of events or circumstances, creating an unusually bad situation. I think it's a perfect opportunity for fundraisers. This post offers a bit of inspiration to help you navigate the rest of the year. (read more)

Before you sit down to write your next fundraising letter, think about this. It's more than a "letter" - it's a package. Yet there are key elements that many nonprofits overlook when writing their appeals and putting the package together. I've written before about small things that can make a big difference in your next fundraising appeal. This post will look at four big things that can make an even bigger difference in your campaign results this year. (read more)

Test, Treat, Track. Chances are, you hadn't heard this phrase before the coronavirus outbreak. The protocol has been around since 2012, and countries that adopted this approach had an early edge in the fight against coronavirus. I share this bit of science because there are some valuable lessons there for fundraisers. You can apply the same three concepts to raise more money. Test. Treat. Track. Learn how here. (read more)

If you're worried about how the coronavirus crisis and a pending recession might impact your nonprofit's fundraising, you're not alone. So much has changed, in such a short time, but one thing remains the same: the important work that you and your nonprofit are doing. How will you keep doing that work? Now and into the future? With those questions in mind, I've curated a list of the best advice I've found. You'll find excerpts here, along with links to the full posts. (read more)

If you're worried about how this election year might impact your nonprofit's fundraising, this post is for you. First, I'll separate the facts from fiction by looking at the impact of political giving on charitable giving. Then I'll share why political giving might, in fact, be good news for your nonprofit. (read more)

A funny thing happens when you ask donors to "Please send $1000, $500, $250, $100, or $50." Fewer people respond, and gifts are lower. Here's why. Smaller donors might think their gift can't help. (Because they see those big numbers first.) And larger donors, who could give more, often give less. (Because you "only" asked for $1,000. True story.) Instead, there's one number that all of your donors can relate to: your core number. And that one number can help you raise more money. (read more)

New year, new goals! Are all of your board members "on board" with making an annual gift to your organization? If not, this is a great resolution for your nonprofit. Every nonprofit should strive for 100% board giving, every year. This post will help you and your board members understand why this is so important (especially if you're a grantseeker). You'll also learn how to get to 100% board giving. (read more)

In case you missed a post (or just want to re-read a favorite), here are the top 5 nonprofit newsletter articles from 2019. Rankings are based on email open rates and social shares. (read more)

Fundraising is never "one and done." And that's especially true for your year-end campaign. Successful campaigns will use a multi-channel approach. The big 3? Direct mail letters, emails, and phone calls. This post will look at how you can use each of these three to your advantage to help you have a successful campaign - and a great start to the new year! (read more)

Nonprofits want to hear more donors say "Yes!" (Yes? Yes!) So why do so many nonprofits miss the mark in their fundraising letters? Before you send your next appeal letter to the printer, take a minute to see if you can say "yes" to these three simple questions. You'd be surprised at how many fundraisers can't say their letters do these three things. (read more)

Have you heard of the 40-40-20 rule? It has HUGE implications for your fundraising success. For years, direct mail marketers and advertisers have followed this cardinal rule. The "40-40-20 rule" states that the success of any campaign ultimately depends on these three factors: 40% on the audience, 40% on the offer, and 20% on the creative. This post will show you how to turn a good fundraising offer into a great one. (read more)

Natural disasters are becoming commonplace. In the last 6 weeks alone, we've seen wildfires raging in the Amazon rainforest. Rains triggering massive flooding in the Midwest and Southeastern United States. Record flooding in Japan. More flooding and landslides across China and South Asia. This is not to minimize the impact of Hurricane Dorian. Instead, this is a call to action: to minimize fundraising fallout from storms and natural disasters so your nonprofit can finish the year strong. (read more)

Even if you've never seen "The Godfather," you probably know its most famous line. Marlon Brando, as Don Corleone, utters "I'm gonna make him an offer he can't refuse." Take away the sinister tone, and you have a brilliant piece of fundraising advice. Your "offer" is a key part of any successful fundraising appeal. Yet far too many nonprofits fail to make any sort of offer at all. This post explores "offers," what they are, and how to use them in your next fundraising appeal. (read more)

Every nonprofit wants major donors. But here's a secret: you already have them. This post will reset your expectations about major gifts, show you how to find major donors in your database, and tell you how to keep them - so they'll keep giving and give more when they do. (read more)

Do you know what donors want? More importantly, are you giving them what they want? When you do, they're more likely to give again and give more when they do. Research tells us that donors want three very specific things. They aren't especially hard to do, yet most nonprofits don't. At least not very well. The first thing donors want is to be acknowledged: promptly, personally, and in a personalized way. This post explores what that means and how can you do it better. (read more)

In case you missed a post (or just want to re-read a favorite), here are the top 5 articles from this past year. Rankings are based on email open rates and social shares. (read more)

Sending a thank you letter is the first thing you do after you get a donation. But it shouldn't be the last thing you do! In fact, writing a terrific thank you letter is actually the first step in getting the next gift from that donor. That's why it's so important - not only to thank your donors but to thank them well. This post offers 3 tips to writing a great thank you letter as well as a 4-part formula to help you raise more money in 2019. (read more)

It's almost time. The time of year when your donors' mailboxes are filled with year-end fundraising appeals. If you haven't gotten your year-end appeal out the door yet, be sure to take a few minutes right now and read this post. Instead of things to do, you'll find three things you don't want to do. (This post was inspired by Steven Screen and The Better Fundraising Co.) (read more)

There's a saying in fundraising: You'll raise more money when the right person asks the right prospect for the right amount at the right time. While that's true for major donors and capital campaigns, it's also true for your general donors and your annual fund as well. This post explains 4 "right" ways to make sure you're writing a terrific fundraising letter, every day. You'll learn how to write a better fundraising letter for your year-end campaign - and any campaign, any time of year. (read more)

The start of a nonprofit's new (fiscal) year is always an exciting time, with new fundraising goals to meet or exceed. Yet far too many nonprofit leaders rely on the budget - the bottom line - to measure annual success. In fact, there are many ways (and reasons) to measure various components of your fundraising campaigns. This post explores 9 essential metrics and offers tools to help you calculate and track them - so your fundraising stays on track all year long. (read more)

Charitable giving in the U.S. reached an all-time high in 2017, crossing the $400 billion mark. (Yes, billion with a "b.") This is one of the findings from the most recent Giving USA report, which tracks annual giving trends. Here are five highlights from the Giving USA 2018 report and why these takeaways matter to you. (read more)

For a lot of nonprofits, June 30 marks the end of the fiscal year. Most nonprofits use their bottom line as the primary measure of success. And many will use it as the only way to measure the success of their fundraising program. The thing is, meeting your budget numbers shouldn't be your only fundraising goal. (read more)

Every four years, the Olympics showcase the best of the best athletes on the world's biggest stage. This year, we'll see new stars, even new sports (mixed doubles curling, anyone?) This fundraising lesson comes from a timeless and classic winter sport. And, as a bonus, you'll find a fundraising effectiveness exercise. What's working? What's not? And what could you do differently? This post will help change the way you think about raising money. (read more)

The new year is a great time to set new goals for your organization. Even if it's the midway point in your fiscal year, you can still set goals - for the fiscal year or this calendar year. Just don't wait until the end of the year to measure your success! Check out these 10 fundraising metrics you might consider tracking and reporting, to help you reach your year-end goals. (And don't miss the 2 metrics that no nonprofit can afford to ignore!) (read more)

In case you missed a post (or just want to re-read a favorite), here are the top 5 articles from this past year. Rankings are based on email open rates and social shares. (read more)

After a disaster, people want to help. And donors to the relief efforts are very likely donors to other organizations - including yours. If you're not a relief organization, are you worried how Harvey (and now Irma) may impact your donations? Are you concerned about donor fatigue? That donors will be overasked and overcommitted by the end of the year? (read more)

Savvy donors and foundations are using Guidestar to learn about your organization. And savvy nonprofits are using Guidestar to tell their organization's story. So, what does your Guidestar profile say about you? Guidestar promotes transparency, and you can earn a Bronze, Silver, Gold or Platinum seal, based on what you share. What color is your profile? (read more)

Fundraising is both a science and an art. And each year, Giving USA and the Fundraising Effectiveness Project give us lots of data and insights to the sector. Once you unlock the data, you can use the science to practice the art of fundraising. Here are some top takeaways from the reports and how you can use that information to raise more money. (read more)

Ah, June. School's out. Pools are open. Vacation season is in full swing. Alas, summer isn't always a picnic for nonprofits. That's because the beginning of June also means the end of June isn't far away. And for many nonprofits, June 30 marks the end of their fiscal year. Regardless of where you are in your nonprofit's "year," there are five things you need to do now. (read more)

There's a new school of thinking is that overhead isn't a bad thing, especially when those expenses are being used for growth. I like Peter Drury's metaphor - that overhead is like cholesterol. There's good cholesterol and bad cholesterol. Just because your number is high, that doesn't necessarily mean it's a bad thing. Do you know your number? (read more)

Chances are, you missed International Volunteer Day on December 5. And that's understandable. This time of year, most nonprofits are focusing their attention on donors and year-end giving. At the same time, let's not forget the volunteers who make great things happen all year long. Volunteers add a lot of value to your organization – as both human and financial resources. Here are some tips on how you can assign value and show your appreciation to your volunteers. (read more)

Dale Carnegie's seminal book, "How To Win Friends and Influence People," was published 80 years ago. It's an oldie...and a goodie. It wasn't written for fundraisers. However, there are many lessons you can apply when you want to raise more money for your nonprofit. Use what you learn here to build relationships, make stronger appeals, and show appreciation to your donors. Then, you'll raise more money. (read more)

It's back-to-school time. And if you have kids - whether they're in kindergarten or starting college - you make a plan for getting ready for that all-important first day. What about your nonprofit? Are you getting ready for the most important time of your year? December can be make-or-break for your organization's annual budget. If you haven't started planning your year-end fundraising campaign, now's the time to start. And here are a few ideas to get you going. (read more)

For more than 60 years, the Giving USA report has provided insights into the sector. This annual report tells us about U.S. giving trends from the last year. It gives us a benchmark for philanthropy and helps us understand who's giving - and to whom. This year's headline read "2015 Was America's Most-Generous Year Ever." And that's good news for the nonprofit sector. And that's not all the good news. Read on for 15 giving facts that you need to know. (read more)

Give Big Day had its challenges in 2015. One major fundraising platform crashed, making the system unavailable to donors for most of the day. Yet the Gallatin Valley (Bozeman, MT) crushed its $300,000 giving goal and raised more than $420,000 using what they called Plan B. Here's what they did. And, just like Bozeman, you can raise more money when you apply these five overarching themes to your fundraising. (read more)

Google. Can you imagine life without it? We use it every single day and in so many ways. There's Gmail, Calendar, Drive, Hangouts, Maps and more. And we can't forget where it all started: good old-fashioned Search. And as much as you use Google, I'd bet there are tools and programs that you're not using...and that could benefit your nonprofit. Here are five of them. (read more)

So, you want to raise money. A lot of money. But you don't know where to start. Well, you're not alone. Here's the good news. You can raise more money. But first, you need a plan. A recently released study of small nonprofits (less than $2 million budgets) found that, when it comes to fundraising results, "the ONLY thing that matters is whether your organization has a fundraising plan." Okay. So, where do you begin? (read more)

Do your donors feel special? I do, and it's thanks to some tremendous work by nonprofits in my adopted hometown of Bozeman, MT. I made 10 modest gifts to 10 nonprofits on Give Big Day and watched to see what would happen. Wow! Here are some of the ways that I've been thanked for those donations over the last 90 days. Steal these ideas and you'll make your donor's day! (read more)

This is the time of year that many nonprofits start the cycle again: new budget, new board members, new goals. It's also a time to look back and see what we can learn from the past. Why now, you ask? Each June, the annual Giving USA report is released, providing us with trends and insights from the previous year's giving trends. This information can help your nonprofit plan for the year ahead. Here are some of the report's findings from 2014 giving. (read more)

Organizers expected Give Big Day 2015 would raise $100 million nationwide. I want to give a shout out to my friend Bridget and all those who made the first #GiveBigGallatinValley event such a success. Their efforts raised nearly $240,000 in 24 hours. This month, I'm sharing some of the things Bridget did and ideas you can use when planning your next online giving event. (read more)

This month's musing was inspired by a fabulous presentation that I attended at the Fundraising Summit last month. The session on Bequest Marketing was presented by the equally fabulous Leah Eustace, ACFRE. Leah's presentation got me thinking about older donors in general and their importance to your organization. So, this month, I'll share some thoughts about older donors and tips writing to them -- just the way they want to read it. (read more)

The start of the new year is the perfect time for you to think about your nonprofit's fundraising objectives and strategies. Do you need to raise money? Of course! Should you be writing grants? Maybe. Grants are just one piece of the funding puzzle, and they aren't the only way for your nonprofit to bring in money. Learn how grant writing can fit in your broader development plan. (read more)

#GivingTuesday is the unofficial start to the year-end giving season. Held on the Tuesday after Thanksgiving, it follows one day of giving thanks, and two days of getting deals. #GivingTuesday started in 2012, and it's one of two national days of giving. #GiveLocal (or #GiveBig) started in 2014 and is held on the first Tuesday in May. These giving days are growing in size and momentum. And here's how to get your organization ready to participate. (read more)

A three-legged stool functions most efficiently when you have three legs of equal size. Without that, you'll be off balance. Similarly, in grant writing, if you're only focused on "writing," your stool only has one leg. You might be writing a lot of proposals, but you won't be winning many grants. That's why your grant writing stool needs three legs. (read more)

How would you like to get a $10,000 grant? What about a monthly $10,000 grant? Guaranteed? You can! Really! Your nonprofit can get $10,000 each month in the form of a Google Ad Grant. What's a Google ad grant, you ask? And how does it work? This two-part post will answer those questions and many more. (read more)

How would you like to get a $10,000 grant? What about a monthly $10,000 grant? Guaranteed? You can! Really! Your nonprofit can get $10,000 each month in the form of a Google Ad Grant. What's a Google ad grant, you ask? And how does it work? This two-part post will answer those questions and many more. (read more)

On July 1, 2014, the Internal Revenue Service released a three-page, online application (Form 1023-EZ - "Streamlined Application for Recognition of Exemption"). Previously, all organizations - regardless of size - had to file the 26-page Form 1023, and supporting documentation before receiving a 501(c)(3) determination letter. What will this new form mean for the nonprofit sector? (read more)

Nonprofit data nerds wait for this all year long: the Giving USA report. This annual report gives us a detailed overview of charitable giving in the U.S., by source and by sector. This is the most comprehensive charitable giving data available. And it's finally here. Here's what you need to know from this year's report. (read more)

The good folks at npENGAGE compiled a list of 50 Fascinating Nonprofit Statistics that covers the gamut -- from how many nonprofits there are in the U.S. (1.4 million) to how much is donated to them ($316 billion in 2012), by whom (Boomers give to more charities than Millennials) and how (online giving is growing). Here are 3 statistics that will surprise you. (read more)

The first time I was asked to join a board, I was so honored that I said "yes" without understanding what it truly meant to be a board member, let alone how to be an effective board member. I think a lot of people do the same thing. Do your board members understand the role they play in the management, oversight and success of the organization? (read more)

Last week was the 51st Annual International Conference of the Association of Professional Fundraisers. The theme was SHIFT, as in "shift your perspective and get a whole new focus on fundraising." Dozens of nonprofit thought leaders (including Tom Ahern, Penelope Burk, Simone Joyaux and Beth Kanter) shared ideas that inspired the nearly 3,000 of us fundraisers who were in attendance. Here are a few takeaways. (read more)